When Galaxus Sends You the Wrong Things
Many weeks ago I ordered something from Galaxus and it didn’t arrive when it was scheduled to. A few weeks ago I ordered one thing but instead got half a dozen things. I thought “Why do I have so many extras, before realising that the order was wrong. They sent me the order that someone else had made.
For a while I thought “What do I do, do I let them know about the mistake or do I tell them. In the end I let them know about the mistake. By eventually I mean within half an hour, not five weeks. They told me to send them a list of all the items I had received in mistake, and to send it back to them.