The Forgotten Rational of Self-Checkout in Shops
A few days ago I saw someone say that they will never use self-checkout because they don’t want to do someone else’s job, and they want to be paid for the act, if they were to self-checkout. In New York, recently, there was talk of a ten percent discount for people who checkout by themselves, rather than use a cash register.
For me, the beauty of self-checkout is that the time you spend in food shops is finding the food and other things, and then within thirty seconds paying for everything without queuing. At Décathlon as well self-checkout works extremely well. You pick up some stuff, dump it in the “bin” and it recognises the RFID codes, and shows how much you owe. Within a few more seconds you’ve paid, and you can leave. The more you do it the more fluid the action becomes.